When you call to request a repeat prescription for your pet it takes time for the vets to read through previous consultation notes. They must then work out doses, medication changes, whether checks are due etc in order to provide your pet with the correct and most appropriate treatment. This sometimes requires research and referring to various medical resources which all takes time. Therefore we feel the small £3.28 charge is valid, you can avoid the charge by requesting your pet’s medication during your consultation with the vet as all charges are built into the consultation charge.
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